Frequently Asked Questions

Here for you every step of the way.

Do you offer payment plans?

Yes! 3 - 6 month payment plans are available with your first payment due at the time of your reveal session. Your products will be ordered once the second to last payment (~75%) has been made. Products are delivered to you upon receipt of final payment and product arrival.

What’s the difference between the products you offer and the ones I can order somewhere else ?

I work with many professional labs to offer you the best quality you can find. The products I offer are custom, handmade, and built to last. I have dedicated so much time to searching around the globe for the finest quality and specialized items. From handcrafted Italian leather to Australian timber, there is nothing else available on the markets like what you can have through me. If you want images from old sessions to match in quality, let’s get those ordered through my offerings too!

Will I be able to print my photos?

The best part about what I do is to ensure there is no work for you to do! That means I handle all the labor, including printing, that way you can do more of the things you love and enjoy your beautiful custom artwork without adding another item on your to-do list.

How long does it take to get our order ?

Artwork is hand-crafted and typically takes 6-12 weeks to arrive. Shipping times are affected by the method of shipment used by the lab or vendor, rush orders may be available for certain products. Once your products arrive, I carefully inspect them to ensure no faults and then I contact you for personal delivery. I will even help you hang them if you need. Large orders? Ask about gallery hanging services.

How many people does our session include?

As many family members as needed! Extended family coming into town? Let's include them too! Furry friends? Yep, them too! If there are multiple family units, each family unit will have their own reveal appointment.

What if I Dislike my images ?

You only purchase what you love! You're not committed to anything but what is going to make you happiest and I am here to help you through the tough choices!

Have you received any training for handling newborns?

Yes, I have received specialized training through workshops on how to safely position and handle newborns while they are under my care. To ensure that your baby's needs are met and that they are always attended to, a parent can also act as an assistant.

The location I want requires an entrance fee or permit for photography, who takes care of that?

Some locations may require special permits or fees for photography, but we're here to help you through the process with ease. While it's your responsibility to obtain all permissions and fees, including parking we'll ensure you're prepared. So go ahead and ask about those picture-perfect locations with confidence, knowing that you've got me supporting you every step of the way!

What if something goes awry?

Someone gets sick, the weather goes bad, kids decide today is the day to have the worst meltdown? I get it, things sometimes happen out of our control that will make for an unpleasant experience. Let's come up with a plan together typically aiming for a reshoot in two weeks.

I don't see weddings on your site. What types of photography do you offer?

Though we do not offer weddings or boudoir photography, there are many areas of services I can provide:

- commercial branding and headshots

- family photography

- high school senior photography

- newborn photography

- fine art portraiture

all services include options for custom made artwork

What if The weather is bad ?

We all know how unpredictable the weather can be at times. In the event the weather is undesirable, I will contact you to schedule a new session within two weeks.

What if someone is sick?

Life happens! If I am sick or a member of your group is sick, we can reschedule the session within two weeks.

What if my children are having a bad day and won’t cooperate?

I have been there too! If during the session I feel that your darlings are just not up to it through my capabilities, I will recommend you return for another shoot when they are feeling up to it. Only I will make this determination, and I ask that you please follow my guide for helpful tips to make the session as stress-free as possible!

Have you received any training for handling newborns?

Yes! I have taken workshops that have provided special training on positioning and handling of newborns that way your precious one will remain safe in my care. A parent will always act as an assistant so that you ensure your baby’s needs are met and a hand is on baby at all times. I am always learning a growing, so as new techniques come out I will attend training on those as well.

The location I want requires an entrance fee or permit for photography, who takes care of that?

It is not uncommon for locations to require special fees or permits for photography. It is the responsibility of the client to secure all permissions and fees including parlking. Failure in doing so that results in a fine will be the client’s responsibility.

Contact Allie Cline Photography for more information at info@alliecline.com.